Complete Event Planning – Festivals & Conferences

Please take a moment to review our refund policy.

Refund Eligibility:
You are eligible for a refund within 14 days of the purchase date if you meet the following criteria:

1. You have not clicked on the download link provided for the digital product.
2. The digital product has not been downloaded.

Refund Process:
To request a refund, please contact our customer support team within the specified 14-day period. Provide your order details and explain that you have not clicked on the download link or downloaded the digital product.

Refund Exceptions:
Refunds will not be granted under the following circumstances:

1. If the download link has been clicked.
2. If the digital product has been downloaded.

Processing Time:
Once your refund request is approved, please allow up to 14 business days for the refund to be processed. The refund will be issued to the original payment method used during the purchase.

Contact Information:
For refund requests or any other inquiries, please contact our customer support team at info@formta.com

We appreciate your understanding and cooperation regarding our refund policy. If you have any questions or concerns, feel free to reach out to our customer support team for assistance.